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David Hines [userpic]

arrrrrggggggg

February 8th, 2009 (01:34 pm)
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So I had stuff in storage for a while. I vacated the unit on January 31, the day my paid period ran out. I notified two people of this. One in the lot, one in the office. Then I went home.

This week, I got a call at work. A woman from the storage facility.

WOMAN. "Hi, David Hines?"
ME. "Yep."
WOMAN. "I'm calling about your storage bill --"
ME. "I vacated the unit on the 31st. I notified two of your personnel."
WOMAN. "All right, thank you."

The next day I got an email about the storage bill. I replied, repeating what I'd said on the phone the day before, *noted* that I'd said it on the phone the day before, and asked that receipt of the email be acknowledged. No reply. Then, today, I got ANOTHER call. From the same woman who had called before.

WOMAN. "Hello, I'm trying to reach David Hines."
ME. "You got him."
WOMAN. "I'm calling about your storage bill. It's overdue."
ME. "Okay. I *vacated* the unit. I did so on January 31st. I notified two of your personnel at that time that I was vacating the unit. I told *you* this when you called me earlier this week. I told you again in email the next day, when I was emailed another non-payment notification. Apparently I have been insufficiently clear: I VACATED ON JANUARY 31st. I NO LONGER HAVE THE UNIT."
WOMAN. "...I'm sorry. I'll make sure that's corrected."
ME. "Thank you." *hangs up, drafts letter to corporate offices*

Comments

Posted by: Dan Orkwis (dorkwis)
Posted at: February 8th, 2009 07:59 pm (UTC)

Hey, at least they're not trying to bill you the difference between dollars and cents.

Posted by: David Hines (hradzka)
Posted at: February 9th, 2009 01:54 am (UTC)

No, they're just telling me they're stacking on late fees. The bastards.

Dear Corporate Office: you have morons for franchisees.

Posted by: Mari (marici)
Posted at: February 8th, 2009 08:12 pm (UTC)
the axis of the world

Yeah, get a letter to head office now, preemptively. And I hate to say it, but how much would it cost to have it notarized in some way to keep them from pretending it didn't happen afterward?

Posted by: David Hines (hradzka)
Posted at: February 9th, 2009 01:53 am (UTC)

Not much. I know some notaries. I think I'll get the letter in straight, though. Perhaps with delivery confirmation.

Posted by: Doqz (doqz)
Posted at: February 8th, 2009 10:23 pm (UTC)

Mr. Hines? I am contacting you in regards to your storage unit...

Posted by: David Hines (hradzka)
Posted at: February 9th, 2009 01:51 am (UTC)
han

ARRGGG SON OF A BITCH DIE DIE DIE

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